WA-Richland

603 Knight Street, Suite C-3, Richland, WA 99352

(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Lijie qiu
Lijie qiu
2026-01-21
Perfect
Thong Tran
Thong Tran
2026-01-21
If you’re thinking about refinancing, I’d definitely recommend giving Loan Factory a try. They have a really easy-to-use app that lets you track live interest rates daily and set alerts for the rate you’re aiming for, which made the whole process much easier for me. I worked with two gentlemen during my recent refinance—Matt Hang and Will Le—and they were both great. Very knowledgeable, responsive, and easy to work with. They followed up often to make sure I didn’t have any questions and that all the paperwork was handled on time. The process felt smooth and well-organized from start to finish. I’d give Loan Factory a 10/10 and would recommend them to anyone looking to refinance. They’ll definitely be my first choice if I ever need to do this again.
Ky Huynh
Ky Huynh
2026-01-20
Thank you to Khang and Marcus for a great loaner experience from start to finish. The loaner was clean, well-maintained, and ready on time, which made the entire service process convenient and hassle-free.
Kisshore Gunasekaran
Kisshore Gunasekaran
2026-01-20
Team did a great job helping with the process.
Tina Tina
Tina Tina
2026-01-20
Ricardo Ochoa
Ricardo Ochoa
2026-01-20
Dionisio is the best loan officer I have work with excellence service
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